Douglass Digital

Lara Pocockna

We have loved working with the Douglass Digital team. Our project has exceeded expectations and the team are friendly, communicate well, and listen to our ideas and feedback. They respond quickly and have produced some truly awesome work. We would highly recommend working with Douglass Digital.

Sharon Deveson Kellna

Over the 8 years that we have been working together, Douglass Digital have been very professional, creative, and extremely supportive with our website design. A great team of people who are always there to help when needed.

David Waddellna

I cannot give enough praise for Douglass Digital. They were excellent! It became apparent after conducting an internal review that the user experience and accessibility of our previous website was falling short and whilst we didn’t need a complete revamp of content and branding, we needed to transition to a new CMS and refresh our existing design. I was introduced to Charlie and knew immediately that they were the right digital design company for us to use. At the start of the project, we had an exploratory meeting to discuss our aims and to allow Douglass Digital to find out more about us as a company. Charlie went beyond surface level, looking in-depth at the customer profiles of our users, and took the time to gain an understanding of what our company wanted to represent. After this meeting, Sophie presented us with several impeccable proto-type designs. Though we were reassured these were drafts and that the drafts could be completely overhauled and redone if desired, we were blown away by the quality of Sophie’s initial designs. They were high-quality, and we could immediately see our vision in her work. We were able to combine elements of two designs we couldn’t decide between, Sophie merged our favourite elements of each design into what became our final look. We were kept in the loop throughout the project, with regular updates about the progress, as well as clear instructions on what was needed from us to continue. And after the designs were finalised, we were able to see functional prototype webpages within a couple of weeks. Robert was integral to not just the building of the site but also getting the functionality of our job board working. He was knowledgeable, but clear and concise, patiently explaining all the tech jargon for us. And he kept us consistently updated throughout the initial teething problems with third-party integrations. He also went the extra mile in helping us resolve an issue with Google Analytics for our former site, which saved us from needing to start from scratch. We were impressed by how completely Douglass Digital had taken on board the aims we had and managed to style the website in a way that represented us as a company. They substantially improved the functionality of our website compared to our former site, and produced a beautiful, modern, and bespoke website that suited us. I cannot recommend them highly enough.

Leila Walkerna

Douglas Digital have been fantastic, both in delivering our new-look website and associated member area, which we are incredibly proud of, but also in the maintenance and development support they continue to provide us. We feel in very safe hands! Leila Walker, British Ornithologists' Union